Nirup Menon

Information Systems Advances, Technology Adoption, Organizational Change, and Business Value

Research Expertise

Information systems
Strategy and Management
Management Science and Operations Research
Management Information Systems
Library and Information Sciences
Computer Networks and Communications
Information Systems and Management
Safety, Risk, Reliability and Quality
Physiology (medical)
Computer Science Applications
Developmental and Educational Psychology
Electrical and Electronic Engineering
Communication
Law
Sociology and Political Science
Modeling and Simulation
Economics and Econometrics
Epidemiology
Oncology
Cancer Research
Management of Technology and Innovation
Business and International Management
Marketing
Accounting
Finance
Software
Health Policy
Public Health, Environmental and Occupational Health
Pharmacology (medical)
Human-Computer Interaction
Ecology, Evolution, Behavior and Systematics
Animal Science and Zoology
Hardware and Architecture

About

I conduct research on how companies can derive value from different types of information systems through organizational change and adoption of a portfolio of systems. I keep up with new technologies for organizations including generative artificial intelligence, and write about the risks and benefits of various technologies. I use econometric modeling and predictive analytics to analyze data on organizations, processes, projects, and people. I enjoy consulting with companies to share the knowledge that is accumulating in the academic space.

Publications

Customer Satisfaction in Virtual Environments: A Study of Online Investing

Management Science / Jul 01, 2003

Balasubramanian, S., Konana, P., & Menon, N. M. (2003). Customer Satisfaction in Virtual Environments: A Study of Online Investing. Management Science, 49(7), 871–889. https://doi.org/10.1287/mnsc.49.7.871.16385

Productivity of Information Systems in the Healthcare Industry

Information Systems Research / Mar 01, 2000

Menon, N. M., Lee, B., & Eldenburg, L. (2000). Productivity of Information Systems in the Healthcare Industry. Information Systems Research, 11(1), 83–92. https://doi.org/10.1287/isre.11.1.83.11784

Cyber Security Risk Management: Public Policy Implications of Correlated Risk, Imperfect Ability to Prove Loss, and Observability of Self‐Protection

Risk Analysis / Aug 30, 2010

Öğüt, H., Raghunathan, S., & Menon, N. (2010). Cyber Security Risk Management: Public Policy Implications of Correlated Risk, Imperfect Ability to Prove Loss, and Observability of Self‐Protection. Risk Analysis, 31(3), 497–512. Portico. https://doi.org/10.1111/j.1539-6924.2010.01478.x

Information Technology Value through Different Normative Lenses

Journal of Management Information Systems / Mar 01, 2000

Lee, B., & Menon, N. M. (2000). Information Technology Value through Different Normative Lenses. Journal of Management Information Systems, 16(4), 99–119. https://doi.org/10.1080/07421222.2000.11518267

The implications of online investing

Communications of the ACM / Jan 01, 2000

Konana, P., Menon, N. M., & Balasubramanian, S. (2000). The implications of online investing. Communications of the ACM, 43(1), 34–41. https://doi.org/10.1145/323830.323842

Differential Effects of the Two Types of Information Systems: A Hospital-Based Study

Journal of Management Information Systems / Jul 01, 2009

Menon, N. M., Yaylacicegi, U., & Cezar, A. (2009). Differential Effects of the Two Types of Information Systems: A Hospital-Based Study. Journal of Management Information Systems, 26(1), 297–316. https://doi.org/10.2753/mis0742-1222260111

Cost control and production performance enhancement by IT investment and regulation changes: evidence from the healthcare industry

Decision Support Systems / Dec 01, 2000

Menon, N. M., & Lee, B. (2000). Cost control and production performance enhancement by IT investment and regulation changes: evidence from the healthcare industry. Decision Support Systems, 30(2), 153–169. https://doi.org/10.1016/s0167-9236(00)00095-6

Blunting Damocles' Sword: A Longitudinal Model of Healthcare IT Impact on Malpractice Insurance Premium and Quality of Patient Care

Information Systems Research / Dec 01, 2013

Menon, N. M., & Kohli, R. (2013). Blunting Damocles’ Sword: A Longitudinal Model of Healthcare IT Impact on Malpractice Insurance Premium and Quality of Patient Care. Information Systems Research, 24(4), 918–932. https://doi.org/10.1287/isre.2013.0484

The Effect of Information Technology Investments in Healthcare: A Longitudinal Study of its Lag, Duration, and Economic Value

IEEE Transactions on Engineering Management / Feb 01, 2011

Das, S., Yaylacicegi, U., & Menon, N. M. (2011). The Effect of Information Technology Investments in Healthcare: A Longitudinal Study of its Lag, Duration, and Economic Value. IEEE Transactions on Engineering Management, 58(1), 124–140. https://doi.org/10.1109/tem.2010.2048906

Implementing enterprise resource planning systems: organizational performance and the duration of the implementation

Information Technology and Management / May 19, 2011

Anderson, M., Banker, R. D., Menon, N. M., & Romero, J. A. (2011). Implementing enterprise resource planning systems: organizational performance and the duration of the implementation. Information Technology and Management, 12(3), 197–212. https://doi.org/10.1007/s10799-011-0102-9

No Free Lunch: Price Premium for Privacy Seal-Bearing Vendors

Journal of Management Information Systems / Oct 01, 2010

Mai, B., Menon, N. M., & Sarkar, S. (2010). No Free Lunch: Price Premium for Privacy Seal-Bearing Vendors. Journal of Management Information Systems, 27(2), 189–212. https://doi.org/10.2753/mis0742-1222270206

Social welfare implications of the digital divide

Government Information Quarterly / Apr 01, 2009

Kim, E., Lee, B., & Menon, N. M. (2009). Social welfare implications of the digital divide. Government Information Quarterly, 26(2), 377–386. https://doi.org/10.1016/j.giq.2008.11.004

Object-oriented business process modeling and simulation:

Simulation Practice and Theory / Sep 01, 1998

Nidumolu, S. R., Menon, N. M., & Zeigler, B. P. (1998). Object-oriented business process modeling and simulation: Simulation Practice and Theory, 6(6), 533–571. https://doi.org/10.1016/s0928-4869(98)00005-6

ERP

Communications of the ACM / Jul 01, 2010

Romero, J. A., Menon, N., Banker, R. D., & Anderson, M. (2010). ERP: drilling for profit in the oil and gas industry. Communications of the ACM, 53(7), 118–121. https://doi.org/10.1145/1785414.1785448

The Red Queen in action: The longitudinal effects of capital investments in the mobile telecommunications sector

Industrial and Corporate Change / Nov 06, 2012

Banker, R., Cao, Z., Menon, N. M., & Mudambi, R. (2012). The Red Queen in action: The longitudinal effects of capital investments in the mobile telecommunications sector. Industrial and Corporate Change, 22(5), 1195–1228. https://doi.org/10.1093/icc/dts036

Technological progress and productivity growth in the U.S. mobile telecommunications industry

Annals of Operations Research / Jan 10, 2009

Banker, R. D., Cao, Z., Menon, N., & Natarajan, R. (2009). Technological progress and productivity growth in the U.S. mobile telecommunications industry. Annals of Operations Research, 173(1), 77–87. https://doi.org/10.1007/s10479-008-0482-3

Managing Technology and Administration Innovations: Four Case Studies on Software Reuse

Journal of the Association for Information Systems / Jul 01, 2004

Sherif, K., & Menon, N. (2004). Managing Technology and Administration Innovations: Four Case Studies on Software Reuse. Journal of the Association for Information Systems, 5(7), 247–281. https://doi.org/10.17705/1jais.00053

The Healthcare Industry

The Impact of Information Technology / Mar 26, 2020

Menon, N. M. (2020). The Healthcare Industry. In The Impact of Information Technology (pp. 13–17). Routledge. https://doi.org/10.4324/9780203820735-3

Electronic Brokerages for Online Investing

Electronic Markets / Apr 01, 1999

Electronic Brokerages for Online Investing. (1999). Electronic Markets, 9(1–2), 32–36. https://doi.org/10.1080/101967899359210

Budgeting for information technology

International Journal of Accounting Information Systems / Dec 01, 2007

Chandra, A., Menon, N. M., & Mishra, B. K. (2007). Budgeting for information technology. International Journal of Accounting Information Systems, 8(4), 264–282. https://doi.org/10.1016/j.accinf.2007.10.001

Network Effects and Social Dilemmas in Technology Industries

IEEE Software / Sep 01, 2004

Browne, G. J., & Menon, N. M. (2004). Network Effects and Social Dilemmas in Technology Industries. IEEE Software, 21(05), 44–50. https://doi.org/10.1109/ms.2004.1331301

Information Spillover and Semi-Collaborative Networks in Insurer Fraud Detection

MIS Quarterly / Feb 02, 2018

Menon, N. M. (2018). Information Spillover and Semi-Collaborative Networks in Insurer Fraud Detection. MIS Quarterly, 42(2), 407–426. https://doi.org/10.25300/misq/2018/14433

Productivity Literature

The Impact of Information Technology / Mar 26, 2020

Menon, N. M. (2020). Productivity Literature. In The Impact of Information Technology (pp. 5–12). Routledge. https://doi.org/10.4324/9780203820735-2

Cancer-related diagnostic and treatment capabilities of hospitals in the context of racial residential segregation

Public Health / May 01, 2020

Menon, N. M., Leslie, T. F., & Frankenfeld, C. L. (2020). Cancer-related diagnostic and treatment capabilities of hospitals in the context of racial residential segregation. Public Health, 182, 95–101. https://doi.org/10.1016/j.puhe.2020.02.004

Executives' Commitment to Information Security

ACM SIGMIS Database: the DATABASE for Advances in Information Systems / May 13, 2020

Menon, N. M., & Siponen, M. T. (2020). Executives’ Commitment to Information Security: Interaction between the Preferred Subordinate Influence Approach (PSIA) and Proposal Characteristics. ACM SIGMIS Database: The DATABASE for Advances in Information Systems, 51(2), 36–53. https://doi.org/10.1145/3400043.3400047

Online Privacy at a Premium

Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06) / Jan 01, 2006

Bin Mai, Menon, N., & Sarkar, S. (2006). Online Privacy at a Premium. Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS’06). https://doi.org/10.1109/hicss.2006.368

EHR application portfolio and hospital performance: Effects across hospitals with varying administrative scale and clinical complexity

Information & Management / Dec 01, 2020

Setia, P., Menon, N., & Srinivasan, S. S. (2020). EHR application portfolio and hospital performance: Effects across hospitals with varying administrative scale and clinical complexity. Information & Management, 57(8), 103383. https://doi.org/10.1016/j.im.2020.103383

An Empirical Examination of the Economics of Mobile Application Security

MIS Quarterly / Dec 01, 2021

Sanyal, P., Menon, N., & Siponen, M. (2021). An Empirical Examination of the Economics of Mobile Application Security. MIS Quarterly, 45(4), 2235–2260. https://doi.org/10.25300/misq/2021/15315

Budget Adjustments and Spending Patterns: A Transaction-Cycle View

Journal of Information Systems / Feb 01, 2017

Chandra, A., Menon, N. M., & Mishra, B. K. (Barry). (2017). Budget Adjustments and Spending Patterns: A Transaction-Cycle View. Journal of Information Systems, 32(1), 19–43. https://doi.org/10.2308/isys-51679

The Role of the Uncertainty of the Performance of Knowledge in Knowledge Management

SSRN Electronic Journal / Jan 01, 2008

Kim, J.-C., Lee, B., & Menon, N. M. (2008). The Role of the Uncertainty of the Performance of Knowledge in Knowledge Management. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.1318138

Disparities in colorectal cancer time-to-treatment and survival time associated with racial and economic residential segregation surrounding the diagnostic hospital, Georgia 2010–2015

Cancer Epidemiology / Dec 01, 2022

Leslie, T. F., Frankenfeld, C. L., & Menon, N. (2022). Disparities in colorectal cancer time-to-treatment and survival time associated with racial and economic residential segregation surrounding the diagnostic hospital, Georgia 2010–2015. Cancer Epidemiology, 81, 102267. https://doi.org/10.1016/j.canep.2022.102267

Racial Disparity and Temporal Patterns in Time to Invasive Ventilation During the COVID-19 Pandemic (Jan 2020 to Feb 2022)

Nov 03, 2022

Menon, N., Antonescu, C., Leslie, T., Frankenfeld, C., & Garcia-Filion, P. (2022). Racial Disparity and Temporal Patterns in Time to Invasive Ventilation During the COVID-19 Pandemic (Jan 2020 to Feb 2022). https://doi.org/10.21203/rs.3.rs-2142247/v1

Deriving Value from Mandated Information Systems Across Business Lines: Healthcare Insurance Industry's Reaction to Medical Loss Ratio

SSRN Electronic Journal / Jan 01, 2021

Menon, N. M. (2021). Deriving Value from Mandated Information Systems Across Business Lines: Healthcare Insurance Industry’s Reaction to Medical Loss Ratio. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3792296

Crowdsourcing System Development in Phased Contests: An Empirical Investigation

SSRN Electronic Journal / Jan 01, 2015

Ye, S., & Menon, N. M. (2015). Crowdsourcing System Development in Phased Contests: An Empirical Investigation. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2655909

Informational Determinants of Customer Acquisition and eTailer Revenue

Lecture Notes in Business Information Processing / Jan 01, 2010

Dutta, A., & Menon, N. M. (2010). Informational Determinants of Customer Acquisition and eTailer Revenue. In Sustainable e-Business Management (pp. 25–35). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-15141-5_3

Contending with Coronaries: May HIT Be with You

Jan 01, 2023

Menon, N. M., Dutta, A., & Das, S. (2023). Contending with Coronaries: May HIT Be with You. https://doi.org/10.2139/ssrn.4664194

Longer time-to-treatment but better survival for colorectal cancer patients presumptively not diagnosed in a hospital

Cancer Causes & Control / Jun 23, 2021

Frankenfeld, C. L., Leslie, T. F., & Menon, N. M. (2021). Longer time-to-treatment but better survival for colorectal cancer patients presumptively not diagnosed in a hospital. Cancer Causes & Control, 32(10), 1185–1191. https://doi.org/10.1007/s10552-021-01464-8

Beyond Related Experience: Upstream vs. Downstream Experience in Innovation Contest Platforms with Interdependent Problem Domains

Manufacturing & Service Operations Management / Sep 01, 2020

Menon, N., Mishra, A., & Ye, S. (2020). Beyond Related Experience: Upstream vs. Downstream Experience in Innovation Contest Platforms with Interdependent Problem Domains. Manufacturing & Service Operations Management, 22(5), 1045–1065. https://doi.org/10.1287/msom.2019.0794

Racial disparities in colorectal cancer time-to-treatment and survival time in relation to diagnosing hospital cancer-related diagnostic and treatment capabilities

Cancer Epidemiology / Apr 01, 2020

Frankenfeld, C. L., Menon, N., & Leslie, T. F. (2020). Racial disparities in colorectal cancer time-to-treatment and survival time in relation to diagnosing hospital cancer-related diagnostic and treatment capabilities. Cancer Epidemiology, 65, 101684. https://doi.org/10.1016/j.canep.2020.101684

Education

University of Arizona

PhD, Management Information Systems / May, 1997

Tucson, Arizona, United States of America

Washington State University

MS, Mechanical Engineering / May, 1993

Pullman, Washington, United States of America

Indian Institute of Technology Madras

BTech, Mechanical Engineering / May, 1989

Chennai

Experience

George Mason University

Professor / September, 2001Present

Conduct research and teach topics on information systems including data mining, strategy, information security management

George Mason University

Associate Dean / February, 2000May, 2002

Outreach to local businesses in developing Arlington Campus

George Mason University

Area Chair of Information Systems and Operations Management / June, 1999February, 2001

Provide leadership to 18 faculty members in Information Systems

George Mason University

Associate Professor / August, 2008August, 2018

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