Work with thought leaders and academic experts in tourism leisure hospitality management

I am Senior Lecturer in Organisational Behaviour at University of Surrey in the UK. My research is focused on identity and its impact on wellbeing in people’s working lives; impact of multiple social identities on well-being and performance; social identity dynamics in leadership; role of identity in knowledge sharing behaviour; and evidence-based management. My wide variety of experience derived not only from academia but also from industry: voluntary work with non-governmental organisations in Africa and Europe, head of sales and marketing in Asia, business consultant in the UK and project lead in establishing University partnership between University of Surrey and Dongbei University of Finance and Economics, China. I am currently leading and researching a number of impactful and exciting projects, such as religious identity and working for the NHS, identity conflict and complementarity in a wide range of organisations (banking, law, education, business, and healthcare) and leadership in church organisations in the UK and the USA.

Dr. Susan Gordon is an Associate Professor in the School of Hospitality & Tourism Management at Purdue University, where she received her Ph.D. in Hospitality & Tourism Management in August 2014. Dr. Gordon also holds a Masters in Business Administration from Boston University, received May 2006, and a Bachelor of Science in Hospitality Administration from the University of Massachusetts at Amherst, received May 1996. Prior to her faculty appointment at Purdue University, Dr. Gordon was an Assistant Professor in the College of Hospitality & Tourism Leadership at the University of South Florida Sarasota-Manatee. Dr. Gordon has over ten years of hospitality industry experience. Most recently, she was the Human Resources Manager for an 800-room hotel with Starwood Hotels & Resorts in Boston, MA. Dr. Gordon has also worked for Walt Disney World in Orlando, FL where she was a Labor Manager responsible for the scheduling, payroll, and personnel management processes for a 1900-room resort, the WDW resort call center, and the WDW catering line of business. Prior to that position, she held the positions of Front Desk Manager, Bell Services Manager, and Housekeeping Manager for four different Disney resorts. Dr. Gordon’s research area is primarily human resources and she is particularly interested in employee wellbeing and perceived supervisor support. Dr. Gordon also conducts research in lodging operations. Her work has been published in several hospitality journals including the International Journal of Contemporary Hospitality Management, International Journal of Hospitality Administration, Journal of Human Resources in Hospitality & Tourism, Tourism Analysis, and the Journal of Foodservice Business Research.

Tensie Whelan is the Director of the NYU Stern Center for Sustainable Business, where she is bringing her 25 years of experience working on local, national and international sustainability issues to engage businesses in proactive and innovative mainstreaming of sustainability. Tensie has been recognized by Ethisphere as one of the 100 Most Influential People in Business Ethics and was a Citi Fellow in Leadership and Ethics at NYU Stern. Her research interests include ESG investing and sustainable business.

Marketing, Consumer Behavior, Luxury Goods, Counterfeits, Branding, Emotions

Ramy Ayoub is a marketing professional, entrepreneur, and digital transformation expert. In 2007, he founded the Red Sea Academy for Tourism & Entertainment Services, which quickly became a trusted provider of entertainment services for over 20 upscale hotel groups in the EMEA region. Throughout his career, Ramy has consistently demonstrated his marketing prowess, managing operations and serving as a marketing consultant for leading branding activation campaigns globally for art & cultural festivals, hotels, and regional companies. He has a proven track record of generating remarkable results and has helped many organizations achieve their business goals through effective marketing strategies. Ramy‘s exceptional skills and marketing acumen have earned him a reputation as a thought leader in the industry. He is passionate about helping businesses adapt to the rapidly changing digital landscape and has played a key role in driving digital transformation across various sectors. Ramy possesses a rare mix of strategic marketing acumen with excellent leadership, change management, and business process abilities. He has worked with key stakeholders to maximize external relationships with the government and allies to attract fresh business opportunities. Ramy has demonstrated a track record of developing creative marketing strategies and solutions that enable multiple successes through multi-channel sales-driven and customer-centric activities. He has also maximized profitability through sponsorships, loyalty programs, and partnerships with local and international entities. Ramy Ayoub has a proven track record of leading cross-functional teams to support effective communication and result-driven revenue growth Throughout his career with Hilton Hotels, IHG, Sun International Hotels & Casinos, Port Ghalib Resort, UNWTO, Porto Marina, Porto El Soukhna, Jaz Hotels Group, Thomas Cook, TUI Group, TEZ Tours, Odeon Tours, Vodafone Group, Zain Telecom, Raya Telecom, FTV, Ministry Of Sound, Red Bull, Heineken, Bitburger Beer, Al Ahram Beverages, OBOUR LAND, Domty and much more…